Terms of service

Welcome to TCGNest. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained permission from a parent or legal guardian to use this website.

2. Products and Services

TCGNest specializes in trading card game products, collectibles, and related merchandise.

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, modify product information, limit quantities, or cancel orders when necessary.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

In the event of a pricing error, TCGNest reserves the right to cancel the affected order and issue a full refund if payment has already been processed.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Suspected fraud or unauthorized transactions

  • Product availability

  • Pricing or listing errors

  • Violation of these Terms

If your order is cancelled after payment has been received, a full refund will be issued using the original payment method.

5. Payment

Payment must be received in full before an order is processed.

By placing an order, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

Delivery delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our control do not constitute a breach of these Terms.

Please refer to our Shipping Policy for complete shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

8. Pre-Orders

Products offered as pre-orders are subject to estimated release dates provided by manufacturers or distributors.

Release dates and delivery schedules may change without notice. Customers acknowledge that delays beyond our control may occur.

9. Intellectual Property

All website content, including text, graphics, images, logos, designs, and other materials, is owned by TCGNest or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Trademarks

Pokémon and all related names, characters, logos, artwork, and trademarks are the property of their respective owners, including Nintendo, Game Freak, Creatures Inc., and The Pokémon Company.

TCGNest is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with Nintendo, Game Freak, Creatures Inc., The Pokémon Company, or The Pokémon Company International.

11. Prohibited Use

You agree not to:

  • Violate any applicable law or regulation.

  • Attempt unauthorized access to our website or systems.

  • Distribute malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Use our content without authorization.

  • Engage in fraudulent, deceptive, or abusive activities.

12. Disclaimer of Warranties

This website and all products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, TCGNest makes no warranties, express or implied, regarding uninterrupted website availability, product availability, or the accuracy of information presented on the website.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TCGNest shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

14. Indemnification

You agree to indemnify and hold harmless TCGNest, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or your misuse of the website.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of TCGNest, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page. Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

TCGNest

Büsingstrasse 14
85561 Grafing

Email: contact@TCGNest.shop

Phone: +1 (479) 345-1674