Shipping Policy

Last Updated: July 31, 2026

Thank you for shopping with TCGNest. We are committed to processing and delivering your order as quickly and securely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During new product launches, holidays, or promotional events, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Shipping Times

Estimated delivery times are as follows:

• United States: 3–6 business days

• Canada: 7–15 business days

• Europe: 5–12 business days

• Australia & New Zealand: 7–15 business days

• International Orders: 10–20 business days

Please note that these delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location, shipping method selected, and the size and weight of your order.

From time to time, TCGNest may offer free shipping promotions. Any applicable conditions will be displayed on our website.

Order Tracking

When tracking is available, you will receive a tracking number via email after your order has been shipped. Please allow up to 48 hours for tracking information to become active on the carrier's website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer. TCGNest has no control over customs fees and cannot predict what these charges may be.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipping delays or additional shipping charges may occur. TCGNest is not responsible for packages delivered to incorrectly provided addresses.

If you notice an error in your shipping information, please contact us immediately at contact@TCGNest.shop. While we will make every effort to update your order, we cannot guarantee changes once the order has entered processing or has been shipped.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help find an appropriate resolution. Resolution times may vary depending on the carrier's investigation process.

Split Shipments

In some cases, orders containing multiple items may be shipped separately from different fulfillment locations. If this occurs, you will receive separate tracking information for each shipment, where applicable.

Shipping Restrictions

Certain products may not be available for shipment to all countries due to local regulations or carrier limitations.

If we are unable to ship to your location after an order has been placed, we will notify you promptly and issue a refund if necessary.

Delivery Responsibility

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer. If you believe your delivered package is missing, please contact the shipping carrier first and then reach out to our customer support team for further assistance.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

TCGNest

Email: contact@TCGNest.shop

Phone: +1 (479) 345-1674

Business Address:
Büsingstrasse 14
85561 Grafing